Plaza Premium Lounge Heathrow Terminal 5 Date of Visit: November 2025 (Last updated May 2026)
Time: Evening (7:00 PM – 9:00 PM)
The Plaza Premium Lounge Heathrow Terminal 5 is a paid access and Priority Pass airport lounge inside London Heathrow Terminal 5, located airside near Gate A7. This Plaza Premium Lounge Heathrow Terminal 5 review covers the location, access rules, opening hours, seating, runway views, food, drinks, Wi-Fi, power sockets and whether it is worth paying £47 or using a lounge pass.
During this evening visit, the lounge had some of the best runway views in Terminal 5, but the experience was let down by a cramped layout, limited complimentary drinks, basic food and poor service. It is a useful lounge to know about if you are flying from Heathrow T5, but it is not one of the stronger Plaza Premium lounges we have visited.
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Plaza Premium Lounge Heathrow Terminal 5 Location
The Plaza Premium Lounge Heathrow Terminal 5 is located airside next to Gate A7 which is directly to the left after clearing security. Opening hours are from 05:30 to 21:30 daily. Guests can access the lounge for up to three hours before departure. Infants can enter free of charge.
Plaza Premium Lounge Heathrow Terminal 5 Access Rules
The Plaza Premium Lounge Heathrow Terminal 5 can be accessed with selected lounge membership schemes, including Priority Pass, subject to availability. You can also pre-book a paid visit through Lounge Pass, which is useful if you do not have a lounge membership and want to secure access before travelling.
Entry can still depend on capacity, time of day and airline departure schedules, so it is worth checking availability before relying on this lounge during busy periods.
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Book Your Plaza Premium Lounge Heathrow Terminal 5 Access
To access the Plaza Premium Lounge, compare Priority Pass membership (up to 20% off through our link) versus a one-off lounge booking at Lounge Pass using the buttons below.
After you click Lounge Pass, simply search your airport name, choose your lounge, then pick your date and time to book your spot.
After you click Priority Pass, simply scroll down to the ‘Your Journey Starts Here’ section to purchase a lounge membership that suits you. A ‘Standard’ membership is best for more infrequent travellers which allows access to all lounges for a discounted fee (£24 or currency equivalent). ‘Standard Plus’ membership will provide 9 free visits per year, and then at the discounted rate after that. The ‘Prestige’ membership is for the frequent flier, which grants unlimited lounge access for the year!
*Please note, all guests would enter at the discounted entry fee.
London Hotel Options
If you are flying early, arriving late, or connecting through Heathrow, staying nearby keeps things simple. If you are heading into the city, Central London is best for sightseeing. See below for excellent hotel deals on Booking.com, filtered based on our top picks.
*This section contains affiliate links. If you book through them, we may earn a commission at no extra cost to you.
Check-In Experience
The receptionist was actually really rude when we tried to check-in. She rolled her eyes at us when we tried to enter the lounge 20 minutes prior to the 3 hour point before our flight and then sent us away. When she did eventually let us in 20 minutes later, she seemed clearly fed up. This was not a great start to the lounge experience. We have also reviewed the Club Aspire Lounge at Heathrow terminal 5, which you can read here.
Ambiance and Seating at the Plaza Premium Lounge Heathrow Terminal 5
The first thing to say about the lounge is that it feels really cramped and it was packed during our stay. The layout is in a strange thin L shape, with lots of seating crammed in.
In terms of seating, there are large island tables with high bar stools positioned opposite the bar, ideal for those who want to enjoy the views while eating or drinking. The lounge also features armchair-style seating for those who prefer a more relaxed setting.
The Plaza Premium Lounge provides some of the best runway and tarmac views available at Terminal 5 thanks to its floor-to-ceiling windows. These views are far better than those from the Club Aspire Lounge.
Food and Drinks at the Plaza Premium Lounge Heathrow Terminal 5
The food selection lacked choice and was pretty basic and bland. Sadly, it did give off school dinner kind of vibes! During our visit, there were cold sandwiches, noodles a curry with rice, some pizza slices left out, a few basic salad items and a hot crumble dessert. The food was filling enough but typical of UK contract lounges where taste and variety are limited.
The drinks selection was a little stronger although much of the drinks on display was only available for an extra charge. This feels difficult to justify, as travellers may prefer to buy the specific drink they want in the main terminal instead.
The tended bar offered standard spirits, Angelo Poretti beer, and a couple of red and white wines. The Chardonnay we tried tasted cheap, and it did not help that it was slightly warm.
Champagne and even sparkling wine/Prosecco was an extra charge unfortunately.
Want access to the Plaza Premium Lounge? Simply purchase a Priority Pass Membership here for up to 20% off the standard price and to access over 1500 lounges worldwide.
Wi-Fi and Amenities at the Plaza Premium Lounge Heathrow Terminal 5
Wi-Fi speeds were solid for browsing, streaming, and working. Restrooms were clean and well maintained, and power outlets were available throughout the lounge, making it easy to keep devices charged.
Whilst the toilets were clean, the rest of the lounge was not. Almost all tables had stacks of plates and dirty glasses. Most new arrivals would have to move these dirty items before sitting down, which continues theme of poor staffing during my visit.
Lounge Pass – No membership needed. Pre-book the Plaza Premium Lounge for £47 per person. After clicking, search for the airport to check availability and book your lounge spot.
Pros and cons
Pros
- Excellent evening views of the runway and apron
- Bright, modern design with a comfortable mix of seating
Cons
- Food quality was average and lacked variety
- Champagne and Prosecco cost extra
- The lounge felt small and cramped which was not helped by the sheer number of visitors in the lounge during my stay
Plaza Premium Lounge Heathrow Terminal 5 vs Club Aspire Terminal 5
If you are choosing between the Plaza Premium Lounge and the Club Aspire Lounge at Heathrow Terminal 5, Club Aspire is the better overall option based on our visits. Plaza Premium has the stronger runway views, cleaner toilets inside the lounge, reliable Wi-Fi and a brighter setting, but Club Aspire offered better food, stronger drinks, friendlier service and a more complete lounge experience.
Both lounges can feel cramped during busy periods, so neither is perfect. However, unless runway views are your main priority, we would choose Club Aspire over Plaza Premium at Heathrow Terminal 5.
You can read our full Club Aspire vs Plaza Premium Lounge Heathrow Terminal 5 by clicking the button below.
Is The Plaza Premium Lounge Heathrow Terminal 5 Worth Visiting?
The Plaza Premium Lounge Heathrow Terminal 5 felt fairly average overall and a league below the Plaza Premium lounge at terminal 4. You can read the terminal 4 Plaza Premium Lounge review here. The receptionist at the terminal 5 lounge was rude, and the complimentary food/drinks selection was limited. The one thing that really lifted the experience was the runway views. Overall, we personally preferred the Club Aspire lounge at terminal 5, which you can read here.
Staff: 3/10
Food & Drink: 4/10
Ambiance and Comfort: 5/10
The Airport Lounge Bro Rating: 4/10
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Plaza Premium Lounge Heathrow Terminal 5 FAQs
The Plaza Premium Lounge Heathrow Terminal 5 is located airside near Gate A7, just after security. It is one of the main paid access lounge options inside Heathrow Terminal 5.
Yes, Priority Pass is accepted, but entry can be restricted when the lounge is full.
Yes, it has excellent runway and apron views through floor to ceiling windows.
A self serve buffet with hot and cold items. The exact options vary by time of day.
Some beer, house wine and standard spirits are included, but sparkling wine and many premium drinks cost extra.
A paid visit to the Plaza Premium Lounge Heathrow Terminal 5 can be booked through Lounge Pass for around £47 per person. Prices and availability can change, so check before travelling.
For further information, you can visit the London Heathrow Airport website here.
Secure Your Lounge Access
After you click Priority Pass, simply scroll down to the ‘Your Journey Starts Here’ section to purchase a lounge membership that suits you. A ‘Standard’ membership is best for more infrequent travellers which allows access to all lounges for a discounted fee (£24 or currency equivalent). ‘Standard Plus’ membership will provide 9 free visits per year, and then at the discounted rate after that. The ‘Prestige’ membership is for the frequent flier, which grants unlimited lounge access for the year!
*Please note, all guests would enter at the discounted entry fee.
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